Last updated: 2026
Kandahar Saffron & Dry Fruits Ltd
Effective Date: 20 November 2025
At Kandahar Saffron & Dry Fruits Ltd, we are committed to ensuring the highest standards of health, safety, and food quality for all our customers. This policy outlines how we handle, store, and distribute our saffron and dry fruits to guarantee safety, quality, and compliance with UK regulations.
1. Food Safety Commitment
We comply with all relevant UK food safety legislation, including:
Food Safety Act 1990
Food Hygiene (England) Regulations 2013
General Food Law Regulation (EC) 178/2002
We ensure that:
All products are sourced from reputable suppliers.
Saffron and dry fruits are stored, packaged, and transported in hygienic conditions.
Products are checked for quality, contamination, and proper labeling before dispatch.
2. Storage & Handling
All products are stored in clean, dry, and temperature-controlled environments.
Staff follow strict hygiene practices, including handwashing and protective equipment when handling products.
Saffron and dry fruits are kept separate from allergens and contaminants.
Shelf life and best-before dates are clearly labeled on all products.
3. Allergens & Ingredients
Our products may contain natural allergens, such as nuts.
Full ingredient and allergen information is provided on packaging and product descriptions.
Customers with allergies or dietary restrictions should check labels carefully before use.
4. Customer Safety Guidelines
We recommend that customers:
Store products in a cool, dry place away from direct sunlight.
Keep saffron and dry fruits sealed in original packaging to maintain quality.
Follow the best-before date provided on the packaging.
5. Staff Training
All staff involved in handling, packaging, and shipping products receive regular food safety and hygiene training.
Training includes allergen awareness, safe storage, and handling practices.
6. Quality Control
Each batch of saffron and dry fruits undergoes inspection for quality, color, aroma, and contamination before dispatch.
Any products failing quality standards are discarded or returned to suppliers.
7. Reporting & Complaints
Customers should report any concerns regarding product quality, damage, or safety to info@kandaharsaffron.com or call 07498 896053.
All complaints are investigated promptly, and corrective actions are taken immediately.
8. Continuous Improvement
We regularly review our health and safety practices to comply with new regulations and improve product safety.
Feedback from customers and staff is incorporated into ongoing training and process improvements.
9. Contact Us
If you have any questions about this Refund Policy, please contact us:
Kandahar Saffron
Website: www.kandaharsaffron.com
Email: info@kandaharsaffron.com
Address: SE23 3EB, United Kingdom
Phone:07498 896053
