Last updated: 2026
Kandahar Saffron & Dry Fruits Ltd
Address: SE23 3EB, United Kingdom
Email: info@kandaharsaffron.com
Phone: 07498 896053
Website: www.kandaharsaffron.com
Effective Date: 20 November 2025
TERMS AND CONDITIONS
Kandahar Saffron & Dry Fruits Ltd
Effective Date: 20 November 2025
1. Introduction
These Terms and Conditions govern the sale of goods by Kandahar Saffron & Dry Fruits Ltd (“we”, “us”, “our”) through our website www.kandaharsaffron.com and any other sales channels.
By placing an order with us, you agree to be legally bound by these Terms and Conditions.
2. Company Information
Kandahar Saffron & Dry Fruits Ltd
Address: SE23 3EB, United Kingdom
Email: info@kandaharsaffron.com
Phone: 07498 896053
Website: www.kandaharsaffron.com
3. Products
We supply premium saffron and dry fruits. All products are food consumables.
Product images, descriptions, weights, and packaging are for illustration purposes. Minor variations may occur due to natural sourcing and packaging updates.
4. Orders
An order is confirmed only once payment has been successfully processed.
We reserve the right to:
Refuse or cancel any order
Limit quantities
Cancel orders where pricing errors occur
If we cancel your order before dispatch, a full refund will be issued.
5. Pricing and Payment
All prices are shown in GBP (£).
We reserve the right to change prices at any time without prior notice.
Full payment must be received before goods are dispatched.
6. Delivery
Delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by:
Courier services
Customs (if applicable)
Incorrect address provided by the customer
Events outside our control
If a parcel is returned due to incorrect details or failed delivery attempts, additional delivery charges will apply.
Risk passes to the customer upon delivery.
7. No Refund Policy
Due to the nature of our products (perishable food items), we operate a strict No Refund Policy for change of mind.
Refunds will not be issued for:
Change of mind
Incorrect product selection
Opened or used food products
Orders placed in error
Under the Consumer Contracts Regulations 2013, cancellation rights do not apply to perishable goods or sealed food products once unsealed.
8. Faulty or Damaged Goods
Your statutory rights under the Consumer Rights Act 2015 remain unaffected.
Goods must be:
Of satisfactory quality
Fit for purpose
As described
If goods are faulty or damaged, you must notify us within 48 hours of delivery and provide photographic evidence.
If a claim is validated, we may offer:
Replacement
Partial refund
Full refund (where legally required)
We reserve the right to inspect returned goods before issuing any remedy.
9. Health and Allergy Disclaimer
Our products are food items and may contain or come into contact with allergens including nuts.
Customers are responsible for checking ingredients and ensuring products are suitable for their dietary requirements.
We are not liable for allergic reactions or misuse of products.
10. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect or consequential losses
Our total liability shall not exceed the amount paid for the product
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.
11. Intellectual Property
All website content, including text, logos, images, and branding, remains the property of Kandahar Saffron & Dry Fruits Ltd and may not be used without permission.
12. Chargebacks
Customers agree to contact us before initiating any chargeback.
Unjustified chargebacks may result in recovery action and restriction of future purchases.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Amendments
We reserve the right to update these Terms at any time. The latest version will be available on www.kandaharsaffron.com
